How do I cancel my Uni Email subscription?

We hope you enjoy using Uni Email as much as we do.  So if there's anything we can do to make your experience even better please let us know. But if it's just not working out for you, we understand. It happens.

 

How to cancel a Uni Email email account

 

1. Log into the Uni app and view your Uni Email subscriptions.

Tap 'More' from the bottom menu.

Tap 'Subscriptions'.

 

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2. Select the domain with the email account you want to cancel.

A list of all the domains active with Uni Email is displayed.

Tap the domain with the account you want to cancel.

 

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3. Select the email account you want to cancel.

Tap the email address you want to cancel.

 

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3b. OR View active subscriptions from the 'Email' menu.

Tap 'Email' from the bottom menu.

Tap the email address you want to cancel.

 

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4. Cancel the email account.

Tap 'Cancel email account'

 

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5. Confirm you want to cancel.

Tap 'Cancel email account' if you're sure you want to cancel your Uni Email subscription for this address.

          * Cancellation will take effect at the end of the current billing cycle as noted.
          * Your email service will remain fully active until this date.

          *Tap 'Back' to exit this screen.

 

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6. The account is canceled.

The email subscription has been canceled. Cancellation will take effect at the end of the current billing cycle as noted. Your email service will remain fully active until this date.

Tap 'Undo Cancellation' to restore your email account anytime before the end of the billing cycle.

          *You can restore your account within 30 days after the end of the billing cycle by                            contacting support at help@uniregistry.com. After this time, all of your stored                          messages and data will be archived.

          *No refunds.

 

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 Undo Cancellation

7. Undo the cancellation request 

Tap 'Undo Cancellation' to restore your previous email plan.

Tap 'Undo Cancellation' again to confirm you agree to resume the payment terms.

 

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