How do I downgrade my Uni Email plan?

We hope you love using Uni Email as much as we do. So if you're currently using the Platinum plan and want to downgrade to the Silver plan, no problem. 

Downgrading is easy and the cost is prorated so you'll pay the new rate for the days left in the current billing cycle before being charged for the next billing cycle. Easy Peasy.

 

How to downgrade your Uni Email plan

 

1. Log into the Uni app and view your Uni Email subscriptions.

Tap 'More' from the bottom menu.

Tap 'Subscriptions'.

 

Cancel_01.png

 

 

2. Select the domain with the email account you want to downgrade.

A list of all the domains active with Uni Email is displayed.

Tap the domain with the account you want to downgrade.

 

Cancel_02.png

 

 

3. Select the email account you want to downgrade.

Tap the email address you want to downgrade.

 

Cancel_03.png

 

-- OR --

View active subscriptions from the 'Email' menu.

Tap 'Email' from the bottom menu.

Tap the email address you want to downgrade.

 

Cancel_08.png

 

Tap 'Manage Subscription'.

 

Upgrade_Plan_09.png

 

 

4. Change your plan.

Tap 'Change Plan'.

 

Downgrade_Plan_04.png

 

 

5. Select the new plan.

Tap 'Silver' to downgrade your plan and accept the new payment terms.

          * Tap 'Platinum' to upgrade your plan.

Tap 'Update Plan'.

 

Downgrade_Plan_05.png

 

 

6. Your new plan will be confirmed.

 

Downgrade_Plan_06.png

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.